Michael Hyatt – the CEO of Thomas Nelson Publishers has written a timely post, for me anyway, about sending "angry" emails or letters called Stop: Don’t Send That Angry Email!
Sending "angry" emails never have a positive effect and almost always escalate the issue rather than solve it. He offers six things to think about the next time you find yourself wanting to write such a blast. They are all excellent but the one I found most helpful was number 5:
Schedule a meeting. I recently heard John Eldredge make the point that it’s easy to be brave when you are sitting in the safety of your own office. You can hurl digital spears at your adversaries without without the risk of a real, live encounter. But confronting people face-to-face—or even over the telephone—is a different matter. That takes real guts. But it can also lead to real solutions. The real question is whether we want to merely make a point or solve the problem.
It’s definitely worth a read and I think I may post it on my wall for quick, future reference….while I’m using the old standby…counting to 10 very slowly.
Please note: I reserve the right to delete comments that are offensive or off-topic.